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|tenant INFORMATION|

 

If you wish to view a property, pleases contact our office on 0141 237 2650 or email info@apexservices.org.uk and we can arrange a viewing for you.

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Applicants are required to provide: -

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  • photographic ID (passport or driving licence)

  • proof of their current address (utility bill, bank statement or driving licence)

  • Email addresses and contact numbers.

 

To allow us to take a property off the market and reserve it for you we would require a deposit of £250 which would form part of the first month's rent and deposit.

Applicants are also required to provide all of the following that is appropriate to their circumstances: -

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  • recent landlord/letting agent reference stating tenancy dates, monthly rent due, details of any arrears, a statement on the condition of the property during or at the end of the tenancy and a statement on whether there were any breaches of the tenancy agreement;

  • employer/pension provider/accountant reference on headed paper stating job title, contract length and annual income;

  • evidence of any state benefit entitlement;

  • letter from the university confirming student status;

  • for students funded/paid by an organisation or government, evidence of paid income or funding for living expenses;

  • their UK visa (for applicants from outside the EU).

 

Guarantors are required to earn 3 times the annual rent. Guarantors are required to provide: -

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  • photographic ID (passport or driving licence);

  • proof of their current address (utility bill, bank statement or driving licence);

  • employer/pension provider/accountant reference on headed paper stating job title, contract length and annual income;

  • evidence of any state benefit entitlement.

 

Guarantors will also be required to sign a contract in which they commit to cover any outstanding amounts due from the tenant under the terms of the tenancy agreement.

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gas

If you smell gas in your property, please turn off the supply at your meter and contact the National Gas Emergency Service on 0800 111 999.

 

Please open doors and windows and avoid the use of naked flames or electrical switches.

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water leak

If water is coming into your property, advise the upstairs neighbour to allow them to turn off the water.

 

You may wish to contact the factor of the property as that would be the company managing the building.  If you do not already have these details, you can find them at Scottish Factor Register

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If you have water leaking from your property, please turn off the stopcock (location of which is detailed in your inventory) and all water supplies before calling our emergency contractor.

 

If there is no water supply, please contact Scottish Water on 0800 0778 778

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electrical

If there is a loss of power, please check all fuses and circuit breakers, including plugs. Alternatively, contact your energy supplier/ check to see if other properties are experiencing the same issue as there may be a power cut in your area.

 

For a breakdown of large domestic appliances such as cookers and washing machines, please check the instruction manual. If you do not have the instruction manual, go online or contact the number for the manufacturer to obtain one. If there is still a problem, please contact our office with the serial number, make, model and a full description of the fault.

 

In the case of small appliances like kettles or toasters, please check fuses and plugs and if necessary contact us and we will let you know whether to replace it

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anti-social behaviour

Please see advice and contact details for Community Safety Glasgow

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Glasgow City Council

Tel: 0141 287 6688 (5pm-3am) or fill out an online form

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